CB
Christo B
1 reviews | Active since Nov 2016
27 Nov 2016, 15:25
******* upgrade
<p>There was a upgrade done on n contract in October 2016. This was done without the customers knoldge. The handset was not delivered to the client. No proof of delivery was given when asked for and the query was done 4 weeks ago. No satisfactory answer was given.</p>
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Vodacom's replyOfficial
28 Nov 2016, 07:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Nov 2016, 07:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,