1 reviews | Active since Nov 2012
******* ********* behaviour & ****************
Vodacom are probably the most ********* company in South Africa if not the world. They ***** blatantly and with total disregard from anyone that they can, whenever they can. They send you marketing sms'es without your permission, and then a month later you receive a bill from them for a 15GB data bundle that you never requested or ordered, and you have to pay for it. They claim that you must have clicked on their unsolicited sms and bought the bundle, without any shame. They have now deducted around R1,000 from my mother in this way, for data that she will never be able to use in her lifetime, and there is absoluetly no way to stop their ******* actions in any way. They just keep billing you and claiming that apparently you signed up fro useless data or WASP services, and refuse to refund you or even to offer to block any future issues of this sort from coming up again. They are *********, and completely lack any semblence of morals!!!!!
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
