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Sonja S
1 reviews | Active since Mar 2009
11 Dec 2019, 06:40
******* SUBSCRIPTIONS *****ING MONEY
How is it possible to "subscribe" to a service on my vodacom contract wothout even actuallt subscribing???? This is not the first time I see my airtime dissapearing into thin air and then have to see that I supposedly subsribed to something that is R7 per day. That is THEFT!!!!!! So who to blame now????? Vodacom for allowing these subsrcriptions to take place without even validating the legality I think so this is riduculous you not only the most expensive data provider but *****ing peoples money as well??? Cannot wait to be able to cancell all my contracts ASAP
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Sonja S's updateReviewer Update
11 Dec 2019, 06:42This was after I found out about the subscription and cancelled it this message I received You have been unsubscribed from Fitiket service with effect from 2019-12-11. What the hell is fitiket even??????
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Sonja S's update11 Dec 2019, 06:42
Reviewer Update
This was after I found out about the subscription and cancelled it this message I received You have been unsubscribed from Fitiket service with effect from 2019-12-11. What the hell is fitiket even??????
Vodacom's replyOfficial
11 Dec 2019, 07:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2019, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team