******* SUBSCRIPTIONS - PLEASE PUT AN END TO IT

Vodacom, with the technology and all the great things that you can do with your smartphones, how is it possible that you cannot ban ANY subscriptions from going off my account. My airtime have often disappeared, I phone the call centre, they fix it, and further down the line, it just happens again. I am told that I DO subscribe because I click on links in websites. I DON'T do it. I am VERY well aware of such links. I can guarantee you that there are hackers that are doing this **********ly. Someone is making money and someone is getting a kick-back. It's time you put an end to this ****. You cannot even tell me where the money is going. HOW IS IT POSSIBLE THAT SOMEONE UNKNOWN HAS THE ACCESS TO JUST TAKE MONEY OFF MY AIRTIME? AGAIN AND AGAIN. AND I CANNOT STOP IT PERMENANTLY? I want my phone number to be BLOCKED FROM ANY SUBSCRIPTIONS. When I phone in, you do all kinds of security checks. How can you allow subscriptions on my account without permission? It's absolutely ludicrous . And then I am treated like I am the idiot that unknowingly asked for it. I lost all of my airtime that I had for last month. This has happened to me before. The previous call centre person said it won't happen again, but obviously it did. What can be done to stop subscriptions permanently on my number. Please give me a solution and I would really appreciate it if you can refund my airtime, because I feel that my airtime should be safe with Vodacom. I feel so helpless and desperate that my airtime just disappears and I cannot afford to buy more. Thank you. Tertia S