AF
Allen Faurie-Smith
1 reviews | Active since Aug 2020
30 Dec 2021, 09:33
******* SUBSCRIPTIONS
I cannot rate your service as there is not any. 25 minutes on the line waiting. You are *******ly charging me for insurance and legal advice of which I did not authorize. Kindly contact me to return all these fees taken and to stop.
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Replies (2)
Vodacom's replyOfficial
30 Dec 2021, 11:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2021, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Dec 2021, 13:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the services were cancelled and necessary credits processed. Please refer to you new statement for January 2022. Regards Consumer Website Team
Best regards,
Vodacom's reply30 Dec 2021, 13:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the services were cancelled and necessary credits processed. Please refer to you new statement for January 2022. Regards Consumer Website Team
Best regards,