ER
Elize R
1 reviews | Active since Nov 2015
25 Nov 2015, 17:18
******* Subscription on my Vodacom account
A subscription of R50 a day went off on my Vodacom account without me subscribing for anything from WASP Opera Telecom, Vodacom gave them permission to take money from my account without my permission. I requested for a refund and a refund was given, but yet again they took another amount (R735) of on my account without me being aware of that. Now they come with long stories and have been struggling to get a hold of them for the final amount. I have logged calls with Vodacom and they just do nothing about the situation. they are the ones that gave permission to these people, now they switched my phone off and I am not able to use my contract because off them.
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Replies (1)Vodacom's replyOfficial
27 Nov 2015, 08:40Hello ElizeRoux,
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Vodacom's reply27 Nov 2015, 08:40
Official
Hello ElizeRoux,
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will make contact with you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
