******* Sim Swap

<p>I hereby include emails that have been sent to Vodacom from the 3rd May 2017, regarding an ******* sim swap that has been done on my number, with dire consequences:</p> <p>NameElize<br /> SurnameBotha<br /> **** Date02/05/2017<br /> Contact Number ********** 822<br /> Number **** Received on ********** 822<br /> ***** Description : My simcard has been *******ly swapped by VODACOM. This has already been reported on 3/5/2017. Ref/S/R No 1- ********** ********** . I will get legal help regarding this, and will claim compensation to the amount of R500000 from Vodacom for losses regarding this ******* simswap. The government institution I work for, will have me investigated because of this.<br /> Number **** Received from : ********** 822Email : ********** <p>Follow-up email:</p> <p>On 2017/05/24 09:14 AM, Elize Botha, wrote:</p> <p>I refer to the abovementioned reference regarding the ******* sim swap that has been done by Vodacom.</p> <p>I have not received any feedback yet. I must also bring the following under your attention regarding this case:</p> <p>a.I received an sms from Vodacom stating that I sent sms’s to the amount of R3360.63. I hardly ever send sms’s, and this is obviously a direct result of the sim swap on my number. I will not pay for this.</p> <p>b.I received numerous sms’s from different numbers swearing at me for ******** them. This is a direct result from the sim swap, and is defamation, which Vodacom will be held responsible for.</p> <p>c.I have been working at the same Government Institution for the past 23 years, where I have been trusted to handle the bank account and financial business, without any questions. Because of this ******* sim swap by Vodacom, I will be investigated, since our bank account have been emptied.</p> <p>d.The same day I became aware of the sim swap, another Vodacom customer in Heidelberg had exactly the same situation, whereas an ******* sim swap has been done by Vodacom, and her bank account has been emptied aswell.</p> <p>e.The “Dawie de Villiers” case was published in Beeld on the 4th of May 2017, where exactly the same happened.</p> <p>It is very clear that there’s a huge gap regarding security and ***** in the Vodacom system, and the customer is the one who has to pay for it.</p> <p>I need to know what is going on regarding this, and if I do not get satisfactory feedback regarding my claim, I foresee that I will seek investigation into this matter via the media.</p> <p>Thank you</p> <p>CE Botha</p> <p> </p> <p>Once again I received another email from Vodacom, stating that they will get back to me. NOTHING happens. Because of this ******* simswap, the school I'm working for lost R407000. I will NOT let Vodacom get away with a SORRY! This has caused a lot of problems for me.</p> <p> </p>