LK
LILANIE K
1 reviews | Active since Apr 2014
07 Apr 2015, 09:36
******* price increase
I have been a Vodacom customer forever, however Vodacom is clearly out to just make money and not interested in adhering to contracts and keeping customers.<br> <br> I received the notification that the contract prices will increase from 01 May, which in my opinion is a fixed contract fee that I signed for and you are only allowed to increase additional charges but not subscription charges.<br> <br> However, you can now be sure that you will lose a lot of customers as I for one, will not renew my contract with you and will move to MTN asap.
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Replies (1)Vodacom's replyOfficial
07 Apr 2015, 13:57Hello LILK,
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Best regards,
Vodacom's reply07 Apr 2015, 13:57
Official
Hello LILK,
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Thank you for making us aware of your complaint.
A consultant will make contact with you to assist.
Regards
Consumer Website Team
Best regards,
