1 reviews | Active since Jan 2016
******* number found on my name and NO service.
Just before Christmas 2015 I got suspicious about my account. After a call to customer service came to the conclusion that there is a number registered to my name that I never app**** for.<br> <br> Not getting any answers, I went to my nearest Vodacom store - Loch Logan Waterfront where they told me the number was initiated at Mimosa, so they sent me there.<br> At Mimosa a young girl did some research and found that Loch Logan gave me a port number as I changed my service provider mid 2015 and she sent me back to Loch Logan. AGAIN I was told to send an email to Mimosa to say that the number was started in 2014 already and the ******* number had NOTHING to do with my \buy out".<br> <br> I sent the mail to Mimosa's manager and he rep**** to say that he took it up with Loch Logan and they will get back to me. This was still in 2015.<br> <br> Last night a payment for this number was deducted from my account and I am STILL waiting for a verdict!<br> <br> Why do I have to drive to-and-fro to find the problem??<br> Why should I phone every now-and-then to check the status of lack of service that became my problem??<br> <br> I demand that the money deducted since be paid back to me and this number be cancelled within this week.<br> SHOCKING"""
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Consumer Website Team
Thank you making us aware of this issue.
A consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
