1 reviews | Active since Dec 2016

11 Jun 2020, 07:02

******* marketing practices

I've been getting spam texts daily from Vodacom with the identical text. They have no opt out option in the texts themselves, as they're required to give by law. I'm on the do not call register, so they're breaking two laws with this one. I contacted Vodacom to get them to stop spamming me. I've spent three days with the sales person trying to get myself removed from that list, and I still have had no joy. This should not be this hard. I didn't sign up for spam, therefore I should be able to opt out easily.

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2020, 07:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team