AN
Asekhona N
1 reviews | Active since Mar 2017
13 Feb 2020, 10:52
******* Manipulation of my Contract by Vodacom
This business is full of ******** and they're involved in ******* practises. Last year a lady from Vodacom called me and told me that Vodacom is changing their data and minute prices, and what this means is that I'll get more data in my existing contract.
I asked if this would increase my premium and I was told that it would. Only to find out that my premiums have been increased by R400 due to this. This is malicious misinformation by Vodacom and disgusting practise. I'll be raising this issue with my lawyers and the ombudsman.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
13 Feb 2020, 13:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2020, 13:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AN
Asekhona N's updateReviewer Update
28 Jun 2020, 00:12There was never an sms, please share the records of the sms
AN
Asekhona N's update28 Jun 2020, 00:12
Reviewer Update
There was never an sms, please share the records of the sms
