1 reviews | Active since Jul 2012

02 Feb 2017, 11:45

******* dt orders taken by VODACOM

<p>Long story short</p> <p>Aftet numerous foghts with Vodacom THAT STARTED THE MOMENT I GAVE NOTICE TO CANCEL MY CONTRACT A F T E R 14 years of membership...Vodacom's attitude got schocking. </p> <p>Taking ******* dt orders after I am not a account holder </p> <p>Never on my last 24 months contract was my billing more than R1000. In fact the day they disconnected my phone out of the blue, I had 342talk time. They sms me use it before midnight 31.12.16. </p> <p>10.00 the morning they just disconnected my phone.</p> <p>They charged me R5000+. After informing them I hand this over to my attorney...their attotude chamged.</p> <p>I have my call recording recorded conversation where they confirmed the outstanding amount is R900 something.</p> <p>Then they *******ly dt order my account with R2105.14 AND AGAIN R2364.80</p> <p>NEVER ON 14 YEARS WAS MY BALANCE UTMOST R1111.52...WHICH I ALSO QUESTIONED.</p> <p>READ MY OTHET *****ELANT REPORTS ON VODACOM ON hellopeter.com</p> <p>SA Public....be good to yourself.</p> <p>Change to TELKOM</p> <p>SAVE millions of rands</p> <p>True honest people to deal with.</p> <p>When you start of with TELKOM you realize how you have been done in by Vodacom</p> <p>Visit their complaint pages on the internet.</p> <p>SINCE JAN 2017!!!!</p> <p>65 PAGES OF COMPLAINTS WHERE ALSO DT ORDERS WERE *******LY TAKEN from acc holders</p> <p>The day Telkom ported my number....in THAT STORE ALONE ON ONE DAY U was the 17th Vodacom number ported and it was 10.00 on the morn.</p> <p>Makes you think.</p> <p>There are horror stories I hear daily in public on Vodacom.</p> <p>Time is tighT business is declining sharply</p> <p>Why???</p> <p>What you sow you reap VODACOM</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2017, 12:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team