******* disconnection

I received an invoice dated 1 September 2022 and payable by 30 September 2022. From about the 8th of the month the harassment started. Harassed and harassed and harassed and harassed and harassed and harassed for an account that was not actually due for payment. then when I did speak to someone who called, saying that they were from Vodacom, they demanded my personal details. I refused to give these details to a voice over a phoenesaying they were from Vodacom. POPIA applies and I have a right to privacy, who does Vodacom think it is demanding personal information. particularly on an account that is not due for payment. My refusal resulted in my phone being soft locked. that cripples my work. It was reconnected and now they want me to pay a reconnection fee for an account that was cut off when it was not due. I have reported this to ICASA. Its not acceptable.