JB
JF B

1 reviews | Active since Jun 2016

11 May 2021, 12:01

******* direct marketing #4

Vodacom is completely incapable of controlling their subcontractors who handle direct marketing. This is the 4th time I will be posting a complaint about the fact that I keep getting direct marketing SMSs from Vodacom, which is ******* given that I have repeatedly informed them that I don't want to receive direct marketing from them. Each time they assure me the problem is solved and I will never be contacted again, only for more ******* direct marketing to show up. I have started blocking the numbers that these ******* communications come from, but ever few weeks they start using a new number. CONTROL YOUR SERVICE PROVIDERS VODACOM!

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Replies (1)
Vodacom
Vodacom's reply11 May 2021, 14:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team