JB
JF B

1 reviews | Active since Jun 2016

20 Apr 2021, 09:20

******* direct marketing #3

I have repeatedly asked Vodacom to remove me from their spam lists. Every time they tell me most certainly I have been removed and will never receive their annoying spam again. Not a day later I receive the next spam message. I've been asking them to remove me from their spam lists for more than two months now and they keep telling me the issue is resolved when it clearly isn't resolved.

YOU ARE BREAKING THE LAW BY CONSISTENTLY CONTINUING TO SPAM ME AFTER I'VE REPEATEDLY ASKED YOU TO STOP.

Please do not send me a text message that tells me the issue has been "attended to", which only directs me to a website that tries to force me to download the Vodacom app. I DON'T HAVE A VODACOM ACCOUNT, DOWNLOADING THE APP IS USELESS TO ME.

0
Replies (1)
Vodacom
Vodacom's reply20 Apr 2021, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team