TS
Tanet S
1 reviews | Active since Mar 2015
09 Mar 2015, 11:34
******* deduction wrong
Vodacom incorrectly billed me for a migration whilst doing an UPGRADE and deducted the incorrect amount from my bank. It is already 9 days and I still don't have my monies refunded!!! They can just deduct whatever they want and then I need to struggle to get my money back??? I am furious that it takes this long for them to rectify their mistake!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Mar 2015, 12:27Hello jtzd1973,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,
Vodacom's reply09 Mar 2015, 12:27
Official
Hello jtzd1973,
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Best regards,