******* deduction
<p>I have been charged today for the second time for a service which i did not subscribe to and without me doing anything to prompt Vodacom to charge me for it. On Saturday 19/11/2016 i was billed for 3 Pack weekly at R9.99 per week. I immediately phoned to stop this ******* deduction and was told not to worry it will be reversed and stopped within 48 hours. Instead i got a SMS to indicate that i will be billed on the 26/11/2016 . Today the 28/11/2016 i received a SMS to say that it has been renewed. What dont people understand about the fact that i dont want this subscription, i never said i want this service and i am not going to pay this ******* deduction. WHAT MUST I DO . Start a protest # nomorebilling Vodacom or what. Can anybody please assist as the small things grow to bigger things and then they become out of control.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
