RS
Renette S
1 reviews | Active since Jun 2016
27 Jun 2016, 12:56
******* deduction
<p>Vodacom is deducting money from my account for a Business cel phone I am not liable for. N ********** is the ref nr. I spend 30 minutes on the phone and spoke to 5 different people, trying to get an answer, but no one could assist me. Can a competent person at Vodacom please phone me so I can arrange to have my money refunded?</p>
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jun 2016, 05:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jun 2016, 05:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jun 2016, 07:57Dear Client.
Thank you for your feedback. The Legal Team is investigating this matter and feedback will be provided as soon as possible.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jun 2016, 07:57
Official
Dear Client.
Thank you for your feedback. The Legal Team is investigating this matter and feedback will be provided as soon as possible.
Kind regards
Vodacom Consumer Website Team
Best regards,