******* debits

Where do I start, in July last year Vodacom sold me a modem and this product did not work at all. I then (as per contractual provision) requested that Vodacom cancel the contract and fetch the modem. The phone number linked to this modem is ***.<br> <br> <br> <br> Following my request, the modem was not collected until last month, and Vodacom was debiting my account for it this whole time. I can't tell you how many times I called and pleaded for this thing to be collected to no avail.<br> <br> <br> <br> Nevertheless, after the modem was collected, I was still debited for this modem, of which I called to enquire about and was promised a reimbur*****t, for R 630 (including the stuff up for February). Which by my calculations is Ludacris - Can anyone count here, if my instalment was R 109.00 per month from July - Jan ( 7 months) should be R 763.00 plus the R 360 in Feb , which should make a total of R 1 123.00. Note that no one has given me any explanation, though I called and even spoke to a team leader, I am still waiting. The R360 has been paid but they've are not paying the other. I've emailed the CEO twice, Mr Shameel Joosup. I give up