1 reviews | Active since Apr 2017
******* Debit Orders
<p>the re are three unauthorised debit order going off my bank account with these references and all related to vodacom elete mobile I don't even know what this is because I am a vodacom customer. </p> <p>references SERVICE AGREEMENT MY DEBT VLM- ********** 0-2 - DEBIT R79.00</p> <p>SERVICE AGREEMENT FAMILYBUNDVLM- ********** 0-5 - DEBIT R79.00</p> <p>SERVICE AGREEMENT SOSSQUAD VLM- ********** 0-6 - DEBIT R55.00 </p> <p>I managed to get a number for Vodacom Elite Mobile and they told me I don't have a contract with them and therefor they can't tell me what these debits are for. The lady I spoke to is Nomsunto whom didn't sound very ineterested in helping, just gave me a number for sossquad and said I need to query the debit orders with them as she can't assist me. I am vurious as it is ******* and ***** to debit a person's bank account without permission. Where did they get my bank account details from and authorisation to debit my account? For two months total debit orders amount to R426.00!!!! PLEASE HELP????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
