MH
Meekaeel H

1 reviews | Active since Dec 2019

19 Dec 2019, 18:04

******* data purchases

It is once again proven that Vodacom can’t manage or assists where data is being purchased *******ly by means of sim swop and still insist that I’m accountable for excessive purchases without my knowledge or authorization.

0
Replies (2)
Vodacom
Vodacom's reply20 Dec 2019, 07:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply31 Jan 2020, 21:19
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Our records indicate that your query has been resolved. Regards  Consumer Website Team 

Best regards,