******* Contract On My Account

I have been a Vodacom client for I do not know how long now. I am also a reseller for them. I recently ported an out of contract line away from Vodacom. This month I find a new number complete with subscription for nearly R800. When I dial the number it says the number does not exist. I called into Vodacom and spoke to Hloni Tshabalala who informed me that this line was still in contract when ported. - A lie... The contract in ********** 8 and I ported in February. The she told me that it was because I never cancelled the line with Vodacom. - A lie - If you port a number the number moves from one network to the other. No need to cancel the service. I know this as I have ported many of my clients numbers.

Now I have a new number on my account, which does not exist, which I do not authorise. This constitutes blatant *****. I require that this line be removed from my account and that I be credited with the amount already (*******ly) deducted from my bank account.

Should I not receive a favourable reaction to this debacle by close of business ********** 8, then I will be going to my local police station and laying a charge of ***** against Vodacom.