******* contract details change/ false marketing

Item: Vodacom
Rating: 1
Author: Derik C

Vodacom is using false marketing to sign you up for a fibre deal. Once you sign the contract the contract details get changed and they do not honour the deal you signed up for. In essence you get billed much more than what was sold to you.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Aug 2020, 07:16

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply26 Aug 2020, 07:16

Official