PS
PJ S

1 reviews | Active since Mar 2009

30 Mar 2016, 07:57

******* content services billing - 2Fun.mobi

My business account has been billed @ R20/pd. The vendor was established as 2FUN.MOBI. No consent was given for this service and the vendor never had any authority from me for such a service or activation.<br> <br> I have addressed this issue with Nathan Van Zyl (SARS service agent) some while ago. I can't get hold of the vendor on the contact numbers provided by your service agent. I want to make it clear that I am not accountable for ********** vendors that uses Vodacom as an agent to collect money for their ***** schemes. <br> <br> I need to the banking account details of this vendor who collect funds *******ly. I noted that there are numerous complaints similar to this and it need to be addressed as a matter of urgency.<br> <br> I intend to open a ***** case and also logged a call A7-CZQ2-VE1LL via Vodacom Care Line on 30 March 2016.

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2016, 08:57
Official
Hello bealert,

Thank you for making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Vodacom Consumer Website Team