1 reviews | Active since Oct 2017
******* charging and claim
Our records reflect that you have 2 Vodacom account numbers namely the below: I ********** - This account is with our Legal department I ********** - This account is up to date You will need to contact the Legal department on ********** ( free call from your Vodacom number ) as they need to clear your name from the system regarding this account as there is a R0.00 balance, only they will be able to assist with this.
I have been trying since the end of September to get my name cleared. As this contract ended in March 2017 and I did a upgrade in March and transfered this account to my daughters name.
I have been handed over to vodacom collection company yet according to vodacom I owe R0.00. My daughter is also been charged for 2 handsets yet only received and signed for 1 handset. This is *******.
Disgusted customer.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
