******* charge of insurance cover

Item: Vodacom
Rating: 1
Author: Pam M

Dear Vodacom, I never asked you to re-instate the accidental cover for the amount of R374,90. I can not afford it. I am not sure why or who asked you to re-instate that insurance cover. My phone is nice and old for me to be insuring it for that amount. Could you please cancel that cover with immediate effect, i DO NOT WANT IT AT ALL!!! Get that through heads.

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Replies (1)

Vodacom's replyOfficial

01 Oct 2020, 07:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply01 Oct 2020, 07:17

Official