******* cancellation fee of 75%

Item: Vodacom
Rating: 2
Author: Michelle L

In terms of the Consumer Protection Act regulations, suppliers may not charge more than 10% cancellation fee. Vodacom is asking me to pay 75% of the outstanding amount on a data contract I want to cancel ! They have the legal expertise to know that this is *******.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

02 Dec 2015, 08:40

Hello MishEl,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Vodacom's reply02 Dec 2015, 08:40

Official

Hello MishEl,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team