DG
Dewald G
1 reviews | Active since Feb 2020
28 Oct 2020, 19:16
******* blacklisted
I closed my Vodacom account that I had about a year ago because I couldn't pay it anymore. Now I'm blacklisted by Vodacom and have been harrassed by VVM attorneys for more money after I closed the account. I have proof that I payed the amount to close of the account. I would not recommend friends or family to take up a contract or any business with Vodacom and because of all of this I changed my service provider. I am absolutely disgusted with Vodacom.
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Vodacom's replyOfficial
29 Oct 2020, 07:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Oct 2020, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DG
Dewald G's updateReviewer Update
29 Oct 2020, 16:39I just waisted my time and airtime to try and sort out my query with Vodacom. I had to call them and still haven't resolved the issue. Now I have to go to my bank after I told the person that i have the statement to show that i have paid the amount to close of the account the level of service is absolutely pathetic.
DG
Dewald G's update29 Oct 2020, 16:39
Reviewer Update
I just waisted my time and airtime to try and sort out my query with Vodacom. I had to call them and still haven't resolved the issue. Now I have to go to my bank after I told the person that i have the statement to show that i have paid the amount to close of the account the level of service is absolutely pathetic.