1 reviews | Active since Jan 2011
******* Billing of extra Handset
I have been billed for an extra handset on my account for since July 2017. I have phoned Vodacom multiple times, and they claim to have resolved the issue. But I still get billed for an extra handset. Vodacom does not do anything to help remove this extra handset from my Vodacom Bill..
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Berlius
Kindly be advised our record reflects as per reference *** you were advised accordingly.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Dear Berlius
Kindly be advised our record reflects as per reference *** you were advised accordingly.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team