******* billing

It has been well over a month now going on two months that my account has not beem credited as i was billed 3x for 2gb data that was not given to me and made numerous calls to the accounts department and was Assisted by a Gentlemen called Thulani who assured me that my account would be Sorted out and Credit will be passed he even did a number of follow ups with me and all that was just empty promises. Because im a business Woman and i always need my line Active i paid my account again this month while still awaiting my Credit,i went into the Newcastle Mall Store And asked one of the guys to print me a Statement and still My Account was not Credited.with the amounts i was charged for data i never recieved.I am utterly disgusted by the Level of service im recieving From Vodacom amd Empty Promises that have been Made to Me. I am planning on taking this matter even further as Now ive been patient enough for the past almost 2 month whilest ive been paying for something i never recieved Please can i have my Account Sorted Out As a matter of Urgency i want y money or i will gladly Take my business elsewhere as i can see that some Customers are not appreciated.

********** 847 my number