1 reviews | Active since Apr 2018
After a 12 month periode of constant over billing, and lots of mails and threads, Vodacom settled with me. They paid me back some money, unfortunately not all of it, but some. Now, 2 months later, they are *******ly billing me for subscriptions that I haven't made, again !!! It has come to my attention that this is a general, although *******, practice at this company, and that there is a lot of people who have the same problem. I am considering legal action and should you want to be part of a class action lawsuite against Vodacom you may send me a e-mail with your details to **********
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention you may respond to this email.
Regards
Consumer Website Team
Best regards,
Good day
Please note that we have tried making contact with you on numerous occasions and to no avail. If however, you do still require assistance and intervention you may respond to this email.
Regards
Consumer Website Team
Best regards,
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