MA
Mark A

1 reviews | Active since Jan 2021

05 Jan 2021, 11:14

******* attempt to debit a cellphone bill

My contract with Vodacom ended last year May and then was on a month to month until the end of November last year. Today there was an attempt by Vodacom to debit out business account for the amount of R1320.94. We immediately placed a stop on the transaction. This however tarnishes my credit record for Vodacoms failure to recognize that I don't have a contract in place. This leaves a bad taste in my mouth and will definitely not recommend Vodacom as a service provider.

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2021, 11:48
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team