1 reviews | Active since Apr 2011
******* adding of contract to my name
<p>Hi,</p> <p> </p> <p>A month ago a vodacom person called me to tell me that I have been a loyal customer and they want to reward me with a vodacom WIFI modem for free. I asked them a couple of time that there is now costs involved. All of a sudden I get an new contract added to my profile for 5gb data per month for 25 months for R199 p/m. I have never signed for any new contract to be added to my name.</p> <p> </p> <p>I want this removed ASAP????????</p> <p> </p> <p>Regards</p> <p>Marinus Pretorius</p> <p>***</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our email conversation, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our email conversation, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian