ILL TREATMENT ON A SATURDAY MORNING!!

Vodafone rudely contacted me this morning, take note it is a Saturday morning and I am a working business man who appraised the little off time I receive. The manner in which this consultant approached the matter was aggressive, abrupt and rude. To add to this perception I felt disrespected as a human being once I kindly informed her that I was on debt counseling and I am under the impression that my debt counselor had by law and legally contacted Vodacoms debt/ legal department. Her attitude changed immediately once she had learned my circumstances and rudely said there is no point in arguing the matter, I am blocking your account until you send me proof and put the phone down in my ear! Is this acceptable conduct from Vodacom? I rated your brand as the ebay service provider when it came to telecommunications however now I am irate and ready to ensure your brand is damaged as a result of your employees conduct and unhelpful approach to me. In actual fact I could sense some ************** based on the fact that her attitude changed towards me once she knew I was unable to pay my account going forward. As if I was some poor begger on the street! Do you honestly think I could do with this additional stress that your consultant has placed on me now? I have an attorney who protects me legally and obsessed to the laws that have recently been governed, they have informed your Comal to of my unfortunate circumstances and now this is what I get on a Saturday morning? Nevermind the day, the ill treatment will not be treated and I do expect a formal apology in written format from your highest executive, plus I'd like this issue of miscommunication between your departments to be addressed internally! If anything is unclear on my expectation please let me know and I'll try explaining in a alternative way. I almost feel as if I am still not done, to add once again I have been a client of Vodacom for many years and this is how they treat a loyal customer, I'm just a salary player I suppose.. An incentive payer.. DISGUST VODACOM