I'll pick Vodacom again

Since moving over to Vodacom (South Africa) in April '23, I have been really impressed with their customer support. Although I have experienced various issues during porting and since, issues have been resolved by calling in. Well, not call in. You raise your query on the app and in a few mins someone calls you; certainly, more convenient than sitting on the phone. Issues that couldn't be resolved on the first call have all been followed up without me having to contact Vodacom again. Feedback has generally been clear. The only real challenge so far has been trying to get more complex issue(s) resolved; trying to get help desk to actually understand the issue and escalate to higher level of support. But, once I've been able to engage higher level support the experience has also been positive.