1 reviews | Active since Nov 2016
iligal debit order
<p>Vodacom have double upgraded my cell phone number and keep taking money for two hand sets but only have one. When i call get no help for the last 6 months. Logged dozens of service calls and keep getting put through to departments that have no idea what to do.</p> <p>No refund been paid from vodacom. But they are more than happy to keep debiting the incorrect amount.</p> <p>Then to add to they remove all my air time and data over not with no explination.</p> <p> </p> <p> </p> <p> </p> <p>Legal action will taken soon soon.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
So Vodacom called me and told me that my contract has been sortted out and I will be refunded in full.
FAT JOKE!!
They have once again debited my account incorrectly and I have had enough now.
No one at there offices have helped me in the passed 6 months and I am starting to see no one will.
I think the legal way is the only way forward?
So Vodacom called me and told me that my contract has been sortted out and I will be refunded in full.
FAT JOKE!!
They have once again debited my account incorrectly and I have had enough now.
No one at there offices have helped me in the passed 6 months and I am starting to see no one will.
I think the legal way is the only way forward?