Ilegal deduction from air time
I'm told by customer service operator I have subscription to Prime TV and is deducted 2.20 subscription fees. I don't know anything about. According to WASP I don't have supscription on anything!! So please Vodacom refund my ilegaly deducted money.! Thank you.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Tim
Kindly be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ
Dear Tim
Kindly be advised we have responded to you with feedback via SMS.
Have a pleasant day further!
Regards,
RJ