ignoring upgrade *****

Ref no: S3-8WC2R-ROIWN<br> REVERSAL OF UPGRADE AS WELL AS PAY BACK OF MONEY FOR UPGRADE <br> o I have a data contract - MyGig 3 ***), paying R199.00 every month via debit order.<br> o On 2nd February 2015 Vodacom subtracted R349.00 via debit order<br> o On 3rd February 2015 I looked at my account on the Vodacom website, saw that an upgrade was done and that I suddenly have a uChoose flexi 200 plan.<br> o On 4th February 2015 I phoned customer care, was told to fax through copy of my ID as well as affidavit confirming that I did not upgrade my contract.<br> o On 4th February 2015, an hour after phone call, I faxed through a copy of my ID as well as affidavit<br> o On 5th February 2015 an sms came through on my data contract number from Vodacom: \Thank you. The document you sent to Vodacom has been received. Your reference is S3-8WC2R-ROIWN. You will be contacted within 1 working day. Vodacom Customer Care 082111.<br> Kind regards