1 reviews | Active since Sept 2015
Ignoring responsiblity for removing credit *****
<p>I have sent an email to your legal department on 26 August regarding a ********** account on my name and I have received no reply or phone call from your company. I have been sent from department to department. The Accounts Department promised it would be removed within 20 days. When I phoned after 20 days to confirm this, they said no its not their responsibility I should contact the ***** Department. The ***** Department refered me to the Accounts Department in the first place!! After my last complaint on Hello Peter ref EC-047W-21YPOU, I was refered to the legal department. Now please to explain to me who is responsible for this job because your legal department does not reply</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
