Ignoring request!
<p>Went to shop in Hoogstreet in Dec to complain about high data bill. Spoke to Ken which assured me I will have a answer in 48 hours or 1 week max. Well, it's been 2 months and several calls to him without receiving a callback as requested. As usual with vodacom - utterly poor service!!!!!</p>
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Vodacom's replyOfficial
21 Feb 2017, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2017, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
14 Mar 2017, 23:54"Kindly be advised that a consultant will make contact with you in due course to assist with your query."
Ja nê, still waiting!!!!!!!!!!!!!!!!!!!!!!!!!
Been waiting for 4 months now, so what is another day, nê?
's update14 Mar 2017, 23:54
Reviewer Update
"Kindly be advised that a consultant will make contact with you in due course to assist with your query."
Ja nê, still waiting!!!!!!!!!!!!!!!!!!!!!!!!!
Been waiting for 4 months now, so what is another day, nê?