Ignoring me does not make the complaint go away.
Unable to get anyone to return a call or email to me wanting to complain about not receiving my device from the Cresta 4U Store after upgrading my contract. Why is it impossible to complain and have a complaint attended to. It is not that we do not pay for what we are supposed to receive. Contact me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
05 Feb 2021, 10:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2021, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team