FN
Fikile N

1 reviews | Active since Mar 2017

25 May 2017, 21:26

Ignoring customers complaints

<p>I m still waiting for a response from vodacom after two weeks of deducting more than 700.00 </p> <p>From my bank a count instead of R299.00 </p> <p>Not sure of what will be deducted since we are approaching month end </p> <p>It's so bad to be left in the dark especially on transactions in your bank acount</p> <p>Especially when you were told the company is looking at your case </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply26 May 2017, 07:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team