PS
Pieter S
1 reviews | Active since Apr 2009
22 Nov 2022, 20:17
Ignores instructions, ignores customer request
I app**** online to upgrade my contract, but instead another contract was added to my account. Now I have 2 contracts to pay instead of one upgraded contract. I expect Vodacom to call me and rectify this A.S.A.P
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Nov 2022, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2022, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PS
Pieter S's updateReviewer Update
23 Nov 2022, 10:12I am still waiting on the call back, and noticed that there is a major list of complaints for Vodacom.
PS
Pieter S's update23 Nov 2022, 10:12
Reviewer Update
I am still waiting on the call back, and noticed that there is a major list of complaints for Vodacom.
PS
Pieter S's updateReviewer Update
23 Nov 2022, 11:48Completely unwilling to help.
PS
Pieter S's update23 Nov 2022, 11:48
Reviewer Update
Completely unwilling to help.