Ignores clients

Phoned vodacom twice for blacklisting forms after Iphone & Ipad ******, they undertook to send, but never did.<br> Obtained forms from Cellucity, phoned vodacom again & informed to mail to certain email address. Was sent, only to receive reply must send to another person. Has been sent twice - absolutely no reply ! Tried to phone them this afternoon - gave up after listening to music for 12 minutes