********, arrogant, deplorable and contemptuous Vodacom

I wrote an email to Vodacom on 30 August 2020 informing them that I would like terminate my contract on cell number +***9 from account number ***1. To my utter shock and dismay, when I logged on to the Vodacom app, cell number +***9 and the bill thereof for the end September is still reflected. For the record, I never called Retentions on *** because experience has taught me that I would have to explain to an imbecile and opaque Call Centre Agent as to why I wanted to terminate my contract. For the record, again, I am only using Vodacom because they provide the best network coverage where I am staying. Should other service providers provide the same coverage, I will terminate my contracts with Vodacom immediately.