PB
Petronella B

1 reviews | Active since May 2015

02 May 2015, 13:31

Ignorance on part of supplier

I had a contract with nashua mobile. They decided to close down and my contract was taken over by vodacom without my conscent. Now I want to cancell my simcard. My contractwith Nashua Mobile (now closed) ended 15 April 2015. I never got any correspondence or invoices from Vodacom. Only received one invoice after a telephonic request. They now want to force me into another month's payment even though I have no contract with them. I want my simcard cancelled with immediate effect which they refuse to do

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Replies (1)
Vodacom
Vodacom's reply05 May 2015, 06:03
Official
Hello Ronel2015,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team