NS
Nikita S

1 reviews | Active since May 2017

05 Jan 2021, 11:41

Ignorance is bliss.

Account was paid and calls continue to disconnect the line. This is not the 1st, 2nd or 3rd time this happens. Can consultants not update records before harassing clients that pay religiously every month. I've sent proof of payment still calls persist.

0
Replies (2)
Vodacom
Vodacom's reply05 Jan 2021, 11:49
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NS
Nikita S's update05 Jan 2021, 13:06
Reviewer Update
I***-7 my account number.