IGNORANCE

Vodacom chooses to ignore the fact that I am not the person who subscribed the month to month bundles, I received n email on Saturday from Vodacom still forcing n telling me I subscribed month to month of 500mb n that the R500 that I paid was the prorata for Jan/december, I then sent them an attachment of the sms I received from them on the 9th of december showing that I had R144 airtime n bot 500mb n my balance was R23 after that, n the sms clearly states that it is a once off data n it doesn't show anywhere that I bought 500mb on the 7th of Dec, the other thing that they ignore is that I called in January to enquire abt the money they added on my statement, the agent said he unsubscribed but they still added more money on the Feb statement, where are you guys taking my money?? I hv proven to you guys that I never subscribed n that u always take my airtime, Is this how you treat loyal customers??You hv lost yourself one loyal customer! I can'twait for my contract to end! I hav spent a lot of money on.vodacom! Your.service is very bad!it sucks! Someone from vodacom is using my number ti subscribe their own.data! I want the.money you took in Jan n Feb!