If your jobs sucks that bad then leave!

I have a wifi router that Ive complained about a million times. I received a new router +- 2 ago after booking it in for repairs at Southdale. This router is also now decided to stop working just like the first one. I have been dreading going to Southdale Vodacom as my previous experiences were just as unpleasant. Not one staff member has a name tag on and these staff members dont hide the fact that they dont love their jobs. They take their time, they dont greet you and they are NOT at all helpful. I visited the store today about 13:15 and I was not greeted, I just stood there like an idiot waiting while being ignored by one lady (the exact same one who booked in my router the last time) Another lady (without greeting me) calls me to the very first left counter/desk. I told her my problem, she interrupts & says, its service you must wait in the que. Well I just walked out because I knew that I would not be helped and be done in 30 minutes and I didnt have the patience for that attitude, so I left. This router has been out of order more than it has worked and how many lunch times do I have waste to book it in for repairs or to get the settings sorted etc.