1 reviews | Active since Mar 2009
If you would like service avoid Vodacom
I have spent 2 occasions at a Vodashop to use their phone because contacting Vodacom customer services is such a huge time consuming mission! Occasion 1 I had to demand a manager as the girl I spoke to was dyslexic!!<br> Occasion 2 after being transferred twice and the phone dropped twice, I was answered and told the system was so slow that the girl would call me back as I had now got to the end of my tether with incompetence. I was promised a call back in 25-30mins. 1.25 hrs later She calls back asks for all details again!!! The call then drops and that is the end of the mission 2 with zero results. I need to waste another afternoon at Vodacom shops again!!! They actually say you can go and look on line, but [URL Removed] has been broken for the last 2-3 days!!! HELP Please employ enough qualified staff at the call centre and get a system there that works.
